The Internet has been a true game changer in the way that people gather information. This abundance of information has allowed the consumer to create more distance between themselves and the companies with which they choose to do business with. 92% of every sales transaction takes place over the phone yet 85% of customers report that they are dissatisfied with their experience with a salesperson on the phone. This is a big problem but also a MASSIVE opportunity.
The Incoming Calls course was designed to make your team true pros on the phone. The course goes over the structure and format of an incoming call and digs down to uncover the most critical points in the call that must be hit in order to secure an appointment or a sale on an incoming phone call. This course will result in more appointments set, appointments that show and deals that are closed. The phone is the most valuable tool that a salesperson possesses and this course will ensure that you are never on the losing end of an incoming call.
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